VIRTUAL LEARNING ENVIRONMENT

Sending messages

If you’re enrolled on an online course with The Guild of Letting & Management, you’ll be using our training portal. If you wish to send a message to your instructor or a system administrator, you’ll need to follow the following steps once you’re logged into your account:

Step 1

In the top-right corner of the screen in the white navigation bar, you’ll see ‘Messages’. Hover over the word and you’ll see the options available. To send a message, click on ‘Send Message’.

Step 2

You’ll now see this screen. Click into the Recipients box to display the possible recipients you’re able to send your message to.

Step 3

Select from the possible options, including ‘System Administrators’, which is the best option for technical assistance, or the name of your course, in which case your message will be sent to your course instructor.

Step 4

Fill in the subject, body and add any necessary attachments and click on the ‘Send Message’ button.

Alternative way to message instructor

When you are in a course and are viewing course content, you are able to message your course instructor by hovering over the ‘More’ menu item at the top of the page and selecting ‘Send Message to Instructor’.