Today we received a spike in the number of calls we usually have; it’s not an unusual occurrence because are a customer facing organisation who supports their membership with advice, guidance and help in any matters relating to Landlord, Tenant, and the Agency world . What caused the spike today’s announcement that the findings of ROPA (Regulation of Property Agents) presented to the Housing Minister on Monday, that the Private Rented Sector should be regulatedRead More
Five weeks ago the Government introduced one of the most pivotal pieces of legislation to impact the Private Rented Sector in England - the Tenant Fees Act 2019 (TFA 2019).Read More
Our clients - letting agents, property managers, local authorities and housing associations deal with a whole range of situations when managing properties and liaising with tenants and landlords. The different job roles require different skill sets - diplomacy, listening, organisational, delegation, managerial, and so it goes on. At times there are very complex situations that one has to deal with, circumstances that require a empathetic and sympathetic. When a landlord or tenant passes away, it is often very difficult to navigate the through the emotion and focus on the “practical “ aspects in hand.Read More
Several days ago John Cleese was reported saying that London was no longer an “English” city. There are so many ways in which to respond to his comments, but London is a melting pot of nationalities and has been for centuries. Nothing much has changed since different cultures from all over the World decided to make the Capital their home.Read More
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Businesses go through transitions caused by trends, the Economy, changes in the customer expectations and needs, which means that businesses, large and small have to evolve. Our last blog dealt with Strategic Change, but deep down what sits at the heart of your business and makes your company stand out from the crowd? Ask yourself the following questions:-Read More
Whether you run a Corporate or a Start-Up, it is important for management, owners & directors to know exactly which kind of strategy suits the vision and direction the business hopes to go in. With the advent of the Fee Ban, no one can really anticipate what the Private Rented Sector will look like in 12 months time, let alone 5 years time. Letting Agents are attempting to navigate the unknown - business plans have to be altered as do business models - is a fee increase to landlords warranted or should Agents hold fire just to wait and see how the land lies?Read More