Breaking News - Managing Agents (Regulation) Bill announced in Parliament
News / Blog Susie Crolla News / Blog Susie Crolla

Breaking News - Managing Agents (Regulation) Bill announced in Parliament

Danny Beales MP for (Uxbridge and South Ruislip) (Lab) has introduced the Managing Agents (Regulation) Bill to Parliament that will create an independent regulator for managing agents. The aim is simple: to improve standards, make managing agents accountable, and better protect leaseholders.

The argument behind the Bill is that too many leaseholders are being badly let down by poor block management companies. People are paying over inflated service charges but often receive poor service in return, face unexplained costs, struggle to get repairs completed, and have little real power when things go wrong.

The proposed Bill would introduce several important changes:

  • The introduction of an independent regulator to oversee managing agents

  • Mandatory qualifications so agents meet proper professional standards

  • A “fit and proper person” test to ensure unsuitable people cannot operate in the sector

  • Ongoing training requirements to keep standards high

  • A clear statutory code of practice setting out how managing agents must behave

  • A licensing system so only approved agents can operate

  • Enforcement powers, including the ability to remove poor-performing agents from the register

  • A proper complaints and redress system for leaseholders

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“Mayday, Mayday” – The Meaning Behind the Most Urgent Call
News / Blog Susie Crolla News / Blog Susie Crolla

“Mayday, Mayday” – The Meaning Behind the Most Urgent Call

The phrase “Mayday, Mayday” is widely recognised as a signal of extreme distress—but its origins are often misunderstood.

“Mayday” has nothing to do with the month of May or traditional spring celebrations. It comes from the French expression “m’aider”, meaning “help me”. The term was adopted in the early 20th century as a standardised international distress call, designed to be clearly understood across languages and difficult to mishear over radios.

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Phase 1 of the Renters’ Rights Act 2025 Changes Everything
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Phase 1 of the Renters’ Rights Act 2025 Changes Everything

With only one week to go before Phase 1 of the Renters’ Rights Act 2025 comes into play effect, the government has published the commencement order which brings into force certain provisions of the legislation. From 1st May 2026, the core reforms apply to the private rented sector:-

  • All tenancies under the Housing Act 1988 become assured periodic tenancies

  • Fixed-term ASTs are abolished

  • Section 21 (‘no-fault’) evictions are removed

For now these changes will not apply to social housing.

Alongside the structural tenancy changes, several important provisions take effect:

Transitional Rules — Where the Real Complexity Lies

The Regulations are not just about new law—they are about how old and new systems interact.

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Mitigating Risk in a Post-RRA Environment
News / Blog Susie Crolla News / Blog Susie Crolla

Mitigating Risk in a Post-RRA Environment

The abolition of rent in advance is arguably one of the most challenging aspects of the Renters’ Rights Act for lettings professionals. Money in the bank provided clarity and confidence regardless of whether a tenant’s ability to pay became a problem later, and this surety enabled agents to work efficiently and smoothly, keeping business moving at pace. How can we as an industry replicate this certainty of income for our landlord clients as we move forwards, while remaining compliant with the new rules?

The role of the Rent Guarantor

An empty property means no rent payment but at the same time, agents cannot afford to compromise on risk. Striking the right balance becomes ever harder when applicants fall outside standard referencing criteria, even when they are otherwise suitable.

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