Settling Into Phase 1 of the Renters’ Rights Act

An interesting and highly insightful few weeks. It has now been just over two weeks since the implementation of Phase 1 of the Renters’ Rights Act, and what has been particularly interesting is how quickly the practical, real-life implications have come to the fore.
The level of attention to detail demonstrated by letting agents and landlords in preparing for the service of the Information Sheet has been impressive. Ensuring that the document is served in a compliant, accurate, and diligent manner has clearly been a major priority across the sector.
The process itself involves a significant amount of work — carefully cross-referencing records to ensure that each individual tenant receives a copy of the Information Sheet, verifying that correct tenant email addresses are held on file, and in many cases taking additional steps where there is any concern that service may later be challenged or deemed invalid.