Over a Year of Empathy & Support
At the height of the pandemic last year, we saw an increase in some very difficult situations that letting agents and property managers had to deal with. This has continued to be the case in 2021 as the situations people face have continued to unravel.
We cannot remember a more difficult time that our clients have had to deal with. Pre-Pandemic, the most challenging situations were based around rent arrears and serious maintenance issues.
However, while wrestling with the change of business circumstances, there has also been a need to manage much more serious problems against a backdrop of ongoing challenges with mental health and social justice. Property managers and owner managers have been facing much more contentious issues. There has of course been a surge in substantial rent arrears because of the coronavirus, but there have been some incredibly difficult struggles tenants have been dealing with: -
Domestic Violence is at an all-time high. Letting agents have been liaising with the police who intervene, and injunctions are applied for to prevent the abuser from either harassing the victim or entering the family home.
Young People, Work & Skills.
In a world of social disparities, where education has been severely disrupted by COVID-19 and the spectre of climate change looms, young people could be forgiven for being pessimistic about their futures. However, our new poll shows high levels of optimism about the chance of having the career they want. Young people know the challenges, but are confident they can overcome them.
Conducted through UNICEF’s U-report platform – a messaging tool that empowers young people to speak out on issues that matter to them – the poll found that 63% of the almost 11,000 youth across 136 countries who took the survey believe it is likely they will have the career they want in the future.
So why are many young people so positive? And what would the almost two in five young people who are pessimistic like to see to help them achieve their potential? On World Youth Skills Day, we spoke with a small group of youth to help understand what is driving this optimism and what challenges they are worried about. Here is what we learned from them.
Building resilience and adaptability through the pandemic
I wish life was a game which came with instructions, but unfortunately we don’t have that roadmap that can tell us exactly what we should do to get to where we want to be.
—Praise Majwafi, 22, South Africa
A topic we talked about was the impact of the pandemic on young people. Participants agreed that because the past year has been so challenging, it has taught them to manage through uncertainty.
“The pandemic has given us a crash-course in resilience and adaptability,” said 23-year old Sana Farooq, the co-founder of a social enterprise in Pakistan called The Red Code.
“Being flexible and adaptable is something we’ve all had to get used to,” added 22-year old Praise Majwafi, a social entrepreneur from South Africa.