Post-Lockdown and Looking forward to 1st August 2020 and Beyond
Yesterday Boris Johnson took to the podium for the first time in 2 weeks to announce the next phase the Government’s plan to move the UK back towards some kind of “normalcy”. Since the WHO announced that what the World was facing was a “Pandemic”, all eyes and ears have been on the UK Government to see what would happen next.
Almost 4 months since Lockdown, life has changed beyond all recognition - queuing, which we British were so famous for, is the norm, no unruly behaviour in the Aldi car park when waiting patiently to be allowed in. Cleanliness and hygiene is at their front of everyone’s mind - those who mocked those who wiped their cutlery before eating in a restaurant or cafe or sprayed their desks, keyboards and phones with Dettol, are not laughing now. This will always part of the new “normal”. With face masks and face coverings mandatory on public transport and due to become mandatory in shops and all retail outlets, the attitude to wearing masks in public has changed dramatically as more and more scientific evidence shows the risk of transmission the virus could be spread by tiny particles suspended in the air . Some people feel anxious about the way in which we will no longer be able to “read” facial expressions, reliant only on the eyes and the emotion expressed through the windows of our soul.
No DSS bans 'Ruled' Unlawful by Court
As many of you will be aware Shelter have been encouraging DSS (DWP) applicants to challenge agents for some time. There was an out of court settlement made to an applicant in 2018.
As a consequence, as often happens, a case was brought before York County Court on 1 July involving a letting agent who had a blanket ban on DSS applicants. District Judge Victoria Mark ruled: "Rejecting tenancy applications because the applicant is in receipt of housing benefit was unlawfully indirectly discriminatory on the grounds of sex and disability contrary to Sections 19 and 29 of the Equality Act 2010”.
Key Government Guidance for the Letting Agents & Property Professionals
Over the last 3 months, Government has issued so much guidance to assist individuals, students, businesses and industry to correctly navigate Post-Lockdown changes. It is extremely important to understand that many aspects are mandatory, this means that they must be adhered to by law.
For example, wearing a mask or face covering is a legal requirement; the opening of nail bars and salons and beauty salons, tattoo parlours, indoor gyms and sports courts and facilities, indoor and outdoor swimming pools, is prohibited and therefore, currently illegal.
Student lettings have raised a lot of concern over the last 3 months and the impact on student accommodation and students has been quite drastic. The guidance gives an indication how to manage lets where belongings have been left behind by students, general guidance on contracts and accommodation.
Rethinking Your Business Strategy and the Great Reset
Goodness the first six months of 2020 have been “interesting” to say the least. The beginning of a new month and new quarter is a perfect time to reflect and think about what you want to achieve in the second half of this year . Remember the impact of the pandemic has been a shock to businesses and all your team.
We may think we are communicating enough – how many Zoom, Teams, GoToMeeting sessions have we attended over the last 3 months? Yet, in times of uncertainty, significant change, WFH - we can assume that not all the information being provided is being taken in.
Remember, employees are also dealing with the current crisis and life changes in their own way. People may hear what you are telling them, but do they really understand what you are saying. Along furlough, redistribution of work, changes being implemented at home - even those with a high level of intellectual ability may feel “swamped”.