2024 & those New Year’s Resolutions
Susie Crolla Susie Crolla

2024 & those New Year’s Resolutions

New Year’s resolutions have a rich history in the United Kingdom, dating back to ancient times. The tradition of making promises or setting goals at the start of a new year has deep cultural roots that have evolved over centuries.In medieval England, the new year was celebrated around the spring equinox in March. During this time, people would participate in a variety of customs, including making resolutions for the upcoming year. These resolutions often revolved around acts of kindness, self-improvement, or promises to lead a more virtuous life.

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Christmas is coming…..
News / Blog Susie Crolla News / Blog Susie Crolla

Christmas is coming…..

Christmas is 11 days away and whilst many people will already be organised and ready for the festivities, there may be time for some last minute plans.

The Top 10 Christmas attractions in the UK are so popular that people plan their festive calendars around them.

  • London's Winter Wonderland

  • Bath Christmas Market

  • Edinburgh's Christmas celebrations

  • Manchester Christmas Markets

  • Birmingham's Frankfurt Christmas Market

  • York's St Nicholas Fair

  • Winchester Cathedral Christmas Market

  • Glasgow's Christmas markets

  • Oxford's Christmas Light Festival

  • Stratford-upon-Avon's Victorian Christmas Market

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The Importance of Creating a Strong Audit Trail
News / Blog Susie Crolla News / Blog Susie Crolla

The Importance of Creating a Strong Audit Trail

Over the last 2 years, we have conducted a significant number of audits. The audits are not finance related, the focus is on compliance on 2 levels - Compliance of the letting agency and compliance related to process and systems. Our desktop audits are conducted to ensure that GLM members are complying with membership criteria and relevant statutory requirements.

We have been asked by clients to audit their property portfolio to ensure compliance, to prepare for the sale of their business or to invest in other agencies; most recently we have been involved in auditing agencies being acquired.

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National Trading Standards update Material Information
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National Trading Standards update Material Information

The National Trading Standards Estate and Letting Agency Team (NTSELAT) has produced new guidance for property agents to help you identify and disclose this information on residential property listings.

Material information is not a new requirement that our guidance is introducing, it is found in Regulation 6 of the Consumer Protection from Unfair Trading Regulations 2008 (CPRs).

The CPRs made it a criminal offence for businesses (including estate and letting agents) to omit or hide “material information” that might change the transactional decision of an average consumer. Any information provided in a residential property listing must be accurate and truthful, not hidden, and not misleading. The “transactional decision” includes deciding to enquire further, to view, or to purchase/rent a property. The term “average consumer” refers to someone who is reasonably well informed, reasonably observant, and circumspect.

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