Renters Reform Bill to return to the Commons after Easter Recess
News / Blog Susie Crolla News / Blog Susie Crolla

Renters Reform Bill to return to the Commons after Easter Recess

On the 27th March 2024, Jacob Young MP wrote to Conservative MPs regarding the Renters Reform Bill. He stated that the Conservatives are committed to “creating a fairer private rental sector” – standing on the promise that: - “if you’re a tenant, you will be protected from revenge evictions and rogue landlords, and if you are one of the many good landlords, we will strengthen your rights of possession”.

During her time as Housing Minister, Rachel Maclean MP made amendments to the Bill to bolster landlord protections which included making it clear that legislation would not be implemented until sufficient progress has been made improving courts, and scrapping proposals that would have both forced landlords to make expensive energy efficiency upgrades to their homes.

The Commons Committee reviewed concerns that have been put forward and as such, Government will bring forward further improvements at Commons Report Stage.

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The Demand for Regulation of the Property
Susie Crolla Susie Crolla

The Demand for Regulation of the Property

I’ve been watching this ‘space’ for the last 18 years and when I started working in the property sector I did not understand why estate agents who assist consumers with the biggest purchase of their lives were not required to have even a minimum entry level qualification. But this also applies to letting agents who manage billions of pounds worth of stock.

We have a list of the primary, secondary legislation that agents need to be aware of and adhere to on behalf of their clients and it currently sits at 297. Clearly no one expects an agent to know each piece of Statute of by heart, but the fundamental principles of key legislation is paramount.

But the property sector does not just revolve around the law and compliance - think about key skills, customer service, customer care, complaints handling, building rapport and relationships, the benefits of NLP in business and so it goes on.

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The Impact of Covid is not forgotten
News / Blog Susie Crolla News / Blog Susie Crolla

The Impact of Covid is not forgotten

Four years ago every aspect of our lives was tipped on its head.

Just like every other industry, the property sector faced challenges. As the pandemic took hold, the housing sector regrouped and forged ahead overcoming some of the most difficult obstacles ever faced. We forget just how tough it was and upon reflection everything else that’s been a problem, pales into insignificance. Change Management is a real thing and dealing with the pandemic and the consequences it threw at us demonstrated the ability to react DAILY.

#covid #pandemic #changemanagement #preparedness

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