Renters’ Rights Act -It’s All About the New Norm
News / Blog Susie Crolla News / Blog Susie Crolla

Renters’ Rights Act -It’s All About the New Norm

Just one month into the implementation of Phase 1 of the Renters’ Rights Act 2025, it is becoming clear that the issues and challenges being navigated by letting agents are consistent across England.

While experiences will vary from agency to agency, a number of common themes have emerged as letting agents adapt to the new legislative framework. In no particular order, the following trends are becoming apparent:-

  • Serving Section 8 (Form 3A) under Grounds 1 and 1A. Landlords are using the fact that tenancies created over 12 months ago do not bear the weight of the restrictions imposed by the Renters’ Rights Act 2025.

Read More
Renters’ Rights Act 2025 News:-Information Sheet Published
News / Blog Susie Crolla News / Blog Susie Crolla

Renters’ Rights Act 2025 News:-Information Sheet Published

The government has published the Information Sheet which landlords must give to tenants by 31st May or face a potential £7,000.00 fine and must be provided if the tenancy is an assured or assured shorthold tenancy, was created before 1st May 2026 and has a wholly or partly written record of terms.

Letting agents who manage a landlord's property must also give tenants the sheet, even if the landlord has already done so.

How to Serve the Information Sheet

A copy must be given to every tenant named on the tenancy agreement but is only valid when downloaded, and must be provided in the exact PDF format.

The Information Sheet MUST be provided to tenants :-

  • In printed hard copy format, which is posted or hand-delivered

OR

  • by sending the Information Sheet in an email or text as an attachment.

The link CANNOT be emailed or sent as a text as this will not be valid.

Read More
The Importance of a Letting Agent’s Terms of Business
News / Blog Susie Crolla News / Blog Susie Crolla

The Importance of a Letting Agent’s Terms of Business

The Terms and Conditions of Business sit at the heart of any letting agency providing both landlord and agent with a clear structure of how the contractual relationship will work. Generally, it is the corporate letting agent who reviews their Terms of Business and fee structure on a regular basis and not only when there is a change in legislation.

However, with the implementation of the Renters’ Rights Act 2025 on the horizon, letting agents are looking closely at the services they offer and the new processes that will be required as a consequence of the RRA 2025.

Read More
New Year, New Start, New Law
News / Blog Susie Crolla News / Blog Susie Crolla

New Year, New Start, New Law

From 5th January 2026 to 30 April 2026 landlords, letting agents, law firms, local authorities, government departments, suppliers and PropTech firms across England will have 16 weeks and 4 days to ensure full operational, legal, and procedural readiness for the Renters’ Rights Act.

The Act represents one of the most significant reforms to the private rented sector in a generation and it will reshape the relationship between landlords, agents, tenants, and local authorities, introducing enhanced enforcement powers, stricter compliance expectations, and far greater scrutiny of day-to-day management practices.

Read More