The Importance of a Letting Agent’s Terms of Business
The Terms and Conditions of Business sit at the heart of any letting agency providing both landlord and agent with a clear structure of how the contractual relationship will work. Generally, it is the corporate letting agent who reviews their Terms of Business and fee structure on a regular basis and not only when there is a change in legislation.
However, with the implementation of the Renters’ Rights Act 2025 on the horizon, letting agents are looking closely at the services they offer and the new processes that will be required as a consequence of the RRA 2025.
New Year, New Start, New Law
From 5th January 2026 to 30 April 2026 landlords, letting agents, law firms, local authorities, government departments, suppliers and PropTech firms across England will have 16 weeks and 4 days to ensure full operational, legal, and procedural readiness for the Renters’ Rights Act.
The Act represents one of the most significant reforms to the private rented sector in a generation and it will reshape the relationship between landlords, agents, tenants, and local authorities, introducing enhanced enforcement powers, stricter compliance expectations, and far greater scrutiny of day-to-day management practices.
New Local Authority Investigatory Powers - What Landlords and Letting Agents Need to Know
As from the 27th December 2025, the Renters’ Rights Act 2025 will introduce a new enforcement framework intended to improve standards across the private rented sector. At the heart of these reforms lies a set of investigatory powers being granted to local authroities in England.
Investigatory Powers
The purpose of the updated investigatory regime is to give councils the power to enforce legislation. These powers are not designed to be intrusive, they create a structured legal framework that ensures evidence is gathered lawfully, inspections are conducted professionally, and both letting agents’ and landlords’ rights are respected throughout the process.
ROPA - SURVEY
Since the publication of the White Paper in 2019, for the Regulation of Property Agents, ROPA has been discussed and then discussed again.
Over the last 7 months both the Housing Minister and Lord Best have made headlines by making reference to ROPA.