Supporting Letting Agents through change:- How our Webinar programmes have evolved.
News / Blog Susie Crolla News / Blog Susie Crolla

Supporting Letting Agents through change:- How our Webinar programmes have evolved.

On 17th July 2026, we welcomed members to our latest webinar, continuing a programme that has become one of the most valuable ways we keep our clients informed, answer questions and provide practical guidance during periods of legislative change.

What began as a response to the challenges of the COVID-19 pandemic has evolved into an established benefit, helping professionals stay informed and prepared as the regulatory landscape continues to change.

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Dealing with Pesky Pests
News / Blog Susie Crolla News / Blog Susie Crolla

Dealing with Pesky Pests

As temperatures soar during the summer months, so too does pest activity. Heatwaves create ideal conditions for insects and rodents, resulting in a noticeable increase in reports of ants, flies, wasps, rodents and other unwelcome visitors finding their way into rental homes.

Whilst many pest issues are relatively straightforward to resolve, they can quickly become probelmatic if it is unclear who is responsible for dealing with them. This is where a well-drafted tenancy agreement, supported by good communication between landlord and tenant, becomes invaluable.

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Follow Up from the Debate on RoPA
News / Blog Susie Crolla News / Blog Susie Crolla

Follow Up from the Debate on RoPA

In 2018, the Regulation of Property Agents (RoPA) working group Chaired by Lord Best examined the options for raising standards across the property agent sector.

The working group made recommendations on:

  • a model for an independent property-agent regulator

  • a single, mandatory Code of Practice for property agents

  • minimum entry qualifications and continuing professional development for property agents

  • clarifying processes and charges for leaseholders

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