Mitigating Risk in a Post-RRA Environment
News / Blog Susie Crolla News / Blog Susie Crolla

Mitigating Risk in a Post-RRA Environment

The abolition of rent in advance is arguably one of the most challenging aspects of the Renters’ Rights Act for lettings professionals. Money in the bank provided clarity and confidence regardless of whether a tenant’s ability to pay became a problem later, and this surety enabled agents to work efficiently and smoothly, keeping business moving at pace. How can we as an industry replicate this certainty of income for our landlord clients as we move forwards, while remaining compliant with the new rules?

The role of the Rent Guarantor

An empty property means no rent payment but at the same time, agents cannot afford to compromise on risk. Striking the right balance becomes ever harder when applicants fall outside standard referencing criteria, even when they are otherwise suitable.

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Rent Reviews - a Frontline Operational Issue for Letting Agents
News / Blog Susie Crolla News / Blog Susie Crolla

Rent Reviews - a Frontline Operational Issue for Letting Agents

The Renters’ Rights Act changes many things. But for letting agents, one of the most commercially important may prove to be this: rent reviews are no longer just an administrative step in the tenancy cycle. They are becoming a more visible, more structured and more contestable process.

That matters because rent reviews sit right at the intersection of landlord expectation, tenant affordability, legal compliance and agency execution.

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Chunking Down the Renters’ Rights Act 2025
News / Blog Susie Crolla News / Blog Susie Crolla

Chunking Down the Renters’ Rights Act 2025

The significance of change being introduced under the Renters’ Rights Act is one of the biggest legislative shifts for landlords and letting agents.

There is a huge volume of change: new tenancy structures, the removal of Section 21, increased reliance on Section 8 and Section 13, updated forms, and new procedures. Attempting to absorb all of this at once is neither practical nor effective. This is where the concept of chunking becomes invaluable.

What is Chunking?

Chunking is a simple but highly effective approach to managing complex information. It involves breaking down large, complicated subjects into smaller, more manageable sections.

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Government Housing Hub provides Guidance on PRS Reform
News / Blog Susie Crolla News / Blog Susie Crolla

Government Housing Hub provides Guidance on PRS Reform

Reforms to the private rented sector in England are introducing a comprehensive framework of new rights and obligations for landlords, letting agents and tenants. These changes represent a significant shift in how residential tenancies are created, managed and brought to an end.

Landlords are central to the implementation of these changes, therefore, a thorough understanding of the Renters’ Rights Act 2025 is essential to ensure legal compliance, minimise risk, and maintain professional standards across all aspects of property management.

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